Trust & safety
Built to be the oneyou trust.
Every ride your daughter takes. Every meal your parents order. Every stranger who arrives at your door. We engineered Sahraye so that none of it requires a leap of faith.
Before anyone goes online
Verified, or not on the platform.
Identity-verified drivers
Every driver and courier verifies against their national ID (CNIC) before their first job. One identity, one account — duplicates are blocked at the system level.
Verified professionals
Home-service pros pass the same identity checks plus service vetting, and carry a public rating from real, completed jobs.
Documents, protected
Verification documents are stored in private, encrypted storage and never shown to other users. We keep a one-way hash of ID numbers, not the digits.
Continuously reviewed
Verification isn't one-and-done. Ratings, reports and anomalies feed a review queue watched by real humans.
During every trip
Protection that rides with you.
Ride PIN
A 4-digit code, confirmed at pickup, guarantees the right driver meets the right rider — every single trip.
Live trip sharing
Share your trip with family in one tap. They see the same live map, driver details and ETA that you do — no app needed.
One-tap SOS
An emergency button on every active trip alerts our safety team instantly with your live location.
Your money & your data
Nothing worth stealing.
Payments are cash on delivery or a server-secured wallet — we never store card numbers because we never ask for them. Personal data is shared on a need-to-know basis per job, and you can delete your account any time.
When something goes wrong
Humans, around the clock.
Report any trip, order or person in the app — every report is reviewed by our team, and serious incidents pause the account involved immediately. Support is live 24/7.
The city is waiting.
Rides, food, groceries, parcels, stays and home services — one account, one app, one fair price at a time.