Sahraye — Move · Deliver · Live
Delete your account
You can ask us to delete your Sahraye account and the personal data associated with it at any time.
Request deletion by email
Send a request to the address below from the email on your account, and include the phone number you registered with so we can verify it's you:
Request deletion by emailWe verify every request before deleting, to protect your account from someone else requesting deletion on your behalf.
What gets deleted
- Your profile (name, phone, email, photo) and login credentials.
- Saved addresses, in-app messages, ratings you posted, and profile/verification photos.
- Your uploaded documents (e.g. CNIC/licence images) for driver/courier accounts.
What we may retain
We may keep a limited record of completed transactions (orders, trips, bookings) in de-identified or legally required form to meet tax, accounting, fraud-prevention, and dispute-resolution obligations. These records are not used to identify you after deletion.
How long it takes
Deletion requests are processed within 30 days. You will receive confirmation once complete.
Questions? [email protected] · See our Privacy Policy.